What is your return policy?

We want you to feel comfortable when shopping with us. If for any reason you are not satisfied with your order, you can return it within 30 days of receipt. You can either get your money back or exchange it for another item. Please see our Returns and Refunds Policy for more details.

Do you offer promotions or discounts?

We currently do not have any regular promotions. However, we recommend that you sign up for our newsletter – it’s the best way to be notified about new collections, special launches and future offers.

Is it safe to shop on your website?

Yes, absolutely. We protect your information with SSL encryption , which means your data is sent securely. Card details are only used to process the payment and are not stored in our system. Your privacy is a high priority for us.

What payment methods do you accept?

We accept the most common cards and digital payment solutions, including: Visa, Mastercard, American Express, Maestro, Google Pay, Shop Pay, Apple Pay and MobilePay .

Do your products have a quality guarantee?

Yes.richaura.shop we check every item carefully before we ship it. If you receive a product with a defect, please contact us immediately – we will provide a solution, either a replacement or a refund.

Are all items always in stock?

We are constantly updating our webshop, but some items may quickly sell out. If this happens, we will notify you and either offer an alternative item or inform you when the item will be available again.

How do I contact customer service?

You can always send us an email. Our support team strives to respond to all inquiries within one business day .

Contact information:

Phone:+116465801214
Email: support@richaura.shop
Location: 2800 NASA PKWY APT 714 SEABROOK, TX 77586