This policy is applicable to (USA) orders. This policy is designed to ensure that you are clearly
aware of our shipping policies and procedures. By ordering from this store you accept the
policies contained herein.
A. SHIPPING COSTS
Free Shipping.
B. TRANSIT, HANDLING & ORDER CUT OFF TIME
Generally, shipments are in transit for 20 – 27 days (Monday to Friday). Order cut-off time will
be 12:00 PM Eastern Standard Time (New York). Order handling time is 4-7 business days
(Monday to Friday).
C. Delivery Terms
We use the Port Express to deliver the product.
D. CHANGE OF ADDRESS
We cannot change the delivery address once it is in transit. If you need to change the place to
deliver your order, please contact us within 24 hours of placing your order at support@richaura.shop or Call Us
at +116465801214.
E. Cancellations
If you change your mind before you have received your order, we are able to accept
cancellations at any time before the order has been dispatched. If an order has already been
dispatched, please refer to our refund policy.
F. Parcels Damaged In Transit
If you find a parcel is damaged in-transit, if possible, please reject the parcel from the courier
and get in touch with our customer service. If the parcel has been delivered without you being
present, please contact customer service with next steps.

This policy is applicable to domestic India orders. This policy is designed to ensure that you are
clearly aware of our shipping policies and procedures. By ordering from this store you accept
the policies contained herein.
A. SHIPPING COSTS
Free Shipping.

B. TRANSIT, HANDLING & ORDER CUT OFF TIME DOMESTICALLY

In general, domestic shipments are in transit for 3 – 4 days (Monday to Friday). Order cut off
time will be 12:00 PM India Standard Time (Kolkata). Domestic order handling time is 1-2
business day (Monday to Friday).
C. Delivery Terms
We use the Ship Rocket to deliver the product.
D. CHANGE OF ADDRESS
We cannot change the delivery address once it is in transit. If you need to change the place to
deliver your order, please contact us within 24 hours of placing your order at support@richaura.shop or Call
Us at +116465801214.
E. Cancellations
If you change your mind before you have received your order, we are able to accept
cancellations at any time before the order has been dispatched. If an order has already been
dispatched, please refer to our refund policy.
F. Parcels Damaged In Transit
If you find a parcel is damaged in-transit, if possible, please reject the parcel from the courier
and get in touch with our customer service. If the parcel has been delivered without you being
present, please contact customer service with next steps.